Shipping Policy
At Vetraliving, we understand that receiving your jewelry safely and on time is an important part of your shopping experience. We are committed to providing reliable worldwide shipping services and carefully packaging every order to ensure your handcrafted jewelry arrives beautifully and securely. This Shipping Policy explains processing times, delivery estimates, shipping fees, customs information and frequently asked questions.
Worldwide Delivery
Vetraliving proudly ships to customers around the world. Our collections feature handmade bracelets, necklaces and earrings crafted from natural gemstones, freshwater pearls and sterling silver accents. Because each piece is carefully inspected and prepared before shipment, we strive to balance craftsmanship with efficient delivery.
We work with trusted logistics partners and international carriers to provide safe and reliable shipping to North America, Europe, Asia-Pacific, Oceania and many other regions. Tracking information is provided whenever available so you can monitor your package throughout its journey.
Please note that delivery times may vary depending on destination country, customs procedures, holidays or seasonal shipping volumes.
Order Processing & Delivery Estimates
Every Vetraliving piece is carefully checked before dispatch to ensure the highest quality standards. Most orders are processed within 1-5 business days after payment confirmation.
Processing Time
Orders are usually processed within 1-5 business days. During peak seasons or promotional events, processing times may be slightly longer.
Standard Shipping
Estimated delivery time is generally between 7-15 business days depending on your destination and customs clearance.
Express Shipping
Selected destinations may offer faster shipping options with delivery times ranging from 3-8 business days.
How Your Order Travels
From our studio to your doorstep, every order follows a carefully managed process. We prioritize packaging quality, product safety and shipment transparency.
Order Received
Your order is confirmed and prepared for production and inspection.
Quality Check
Our team carefully inspects gemstones, pearls and craftsmanship.
Packaging
Products are securely packed to protect delicate jewelry during transit.
Shipment
Your package is handed over to our logistics partners and begins its journey.
Customs, Duties & Import Taxes
International orders may be subject to customs duties, import taxes or local handling fees imposed by the destination country. These charges are determined by local customs authorities and are generally the responsibility of the customer.
We recommend checking your local customs regulations before placing an order, especially for international shipments.
- Import duties and taxes are not included unless explicitly stated.
- Customs inspections may occasionally extend delivery times.
- Shipping estimates are provided as guidelines and are not guaranteed delivery dates.
- Customers are responsible for ensuring shipping information is accurate and complete.
- Vetraliving is not responsible for delays caused by customs, weather conditions or carrier disruptions.
Frequently Asked Questions
Can I track my order?
Yes. Once your order has been shipped, tracking information will be sent to your email whenever tracking is available from the carrier.
What if my package is delayed?
International shipping may occasionally experience delays due to customs processing, holidays or transportation issues. We appreciate your patience and will assist you whenever possible.
What if my address is incorrect?
Please contact us as soon as possible if you need to update your shipping address. Once an order has shipped, address changes may no longer be possible.
Do you ship worldwide?
Yes. Vetraliving proudly serves customers around the world and continues expanding our international shipping coverage.
Packaging With Care
Jewelry is delicate and meaningful, which is why we take extra care when preparing every shipment. Our packaging is designed to protect natural gemstones, baroque pearls and handcrafted details while presenting your order beautifully upon arrival.
From natural crystal bracelets to pearl necklaces and elegant earrings, each item is packed securely and thoughtfully, reflecting the craftsmanship and attention to detail that define Vetraliving.
We believe the excitement of receiving your order should match the joy of wearing it.
